jetlift Aviation Logistics LLC. ("we," "us," or "our") is committed to protecting the privacy of our customers, users, and partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services, website, and any related applications or platforms (collectively, the "Services"). By accessing or using our Services, you agree to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our Services, including:
- Personal Information: This may include your name, email address, phone number, mailing address, and any other information you provide when you contact us or use our Services.
- Payment Information: We may collect payment details such as credit card numbers, billing addresses, and other financial information necessary to process transactions.
- Usage Data: We may collect information about how you use our website and Services, including IP addresses, browser types, device information, and pages visited.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Maintain Services: We use your personal information to deliver our Services, process transactions, and manage your account.
- To Communicate with You: We may use your contact information to send you updates, respond to inquiries, and provide customer support.
- To Improve Our Services: We use usage data and feedback to enhance our website, develop new features, and improve user experience.
- To Process Payments: We use payment information to process transactions securely.
- For Marketing Purposes: With your consent, we may send you promotional materials, newsletters, and other communications related to our Services. You can opt out of these communications at any time.
- To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with:
- Service Providers: We may share your information with third-party vendors, contractors, and service providers who perform services on our behalf, such as payment processing, data analysis, and marketing support.
- Business Partners: We may share your information with trusted business partners to provide you with services and offers that may interest you.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Security of Your Information
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You have the right to request correction of any inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
- Restriction: You have the right to request the restriction of processing your personal information.
- Portability: You have the right to request the transfer of your personal information to another entity.
- Objection: You have the right to object to the processing of your personal information for specific purposes.
To exercise any of these rights, please contact us using the contact information provided below.
6. International Data Transfers
Your information may be transferred to, and maintained on, servers located outside of your jurisdiction, including but not limited to Hong Kong. By using our Services, you consent to the transfer of your information to countries outside of your home country, which may have different data protection laws than your jurisdiction. As part of our operations, we may transfer your personal data to countries outside the European Economic Area (EEA). We ensure that such transfers are made in compliance with GDPR requirements, using appropriate safeguards.
7. Children's Privacy
Our Services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Your Rights
Under GDPR, you have the following rights:
- Access: To request access to your personal data.
- Rectification: To request correction of inaccurate or incomplete data.
- Erasure: To request deletion of your personal data in certain circumstances.
- Restriction: To request restriction of processing in certain circumstances.
- Objection: To object to processing based on legitimate interests or direct marketing.
- Data Portability: To request a copy of your data in a structured, commonly used, and machine-readable format.
- Withdraw Consent: To withdraw consent where processing is based on consent.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you of significant changes.
By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.